PLG Operations

Growth Experimentation System

For growth teams that have moved past scrappy and need a defined process. The Growth Experimentation System provides a shared experiment queue, North Star metric framework, and full experiment lifecycle tracking — from hypothesis through key learning. Surfaces cohort conflicts before they corrupt data and enforces that every concluded experiment generates a durable institutional insight. Built from Ben Williams's PLG operations process at Snyk. Includes 18 sample experiments across Acquisition, Activation, and Retention squads, plus a North Star & Squad Metrics sheet. Best for Heads of Growth and Growth PMs at Series B–D B2B SaaS companies who have dedicated growth squads but no common operating framework.

Growth Experimentation System