Obvious ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our collaborative workspace platform.
Obvious is a mixed-surface collaboration platform that enables users to work seamlessly across documents, spreadsheets, presentations, and raw data within shared project workspaces. Our platform integrates with various third-party services to provide enhanced functionality, AI-powered features, and comprehensive data processing capabilities.
Data Processing Architecture
Obvious operates through a distributed architecture that processes data across multiple components:
Internal Processing
- Artifact Management System: Manages documents, workbooks, presentations, and files
- Real-Time Collaboration Engine: Handles concurrent editing and version control
- Data Processing Engine: Performs SQL queries, JavaScript transformations, and Python analysis
- AI Orchestration Layer: Coordinates AI-powered features and content generation
Data Storage
- Platform Database: Stores user accounts, project metadata, and application state
- File Storage & CDN: Hosts user uploads, generated artifacts, and static assets
- Caching Layer: Temporarily stores frequently accessed data for performance optimization
Third-Party Data Processors (Subprocessors)
To provide our services, we work with carefully selected third-party processors. Each processes data only as necessary to deliver specific functionality:
AI and Machine Learning Services
Anthropic (Claude Models)
- Purpose: Advanced language models for AI-powered features and conversational AI
- Data Processed: User prompts, artifact content, project context for content generation
- Privacy Policy: anthropic.com/legal/privacy
OpenAI (GPT Models)
- Purpose: Generative models for text generation, summarization, and analysis
- Data Processed: User prompts and content for AI assistance
- Privacy Policy: openai.com/policies/privacy-policy
Cerebras
- Purpose: High-performance AI inference for complex machine learning models
- Data Processed: Model inputs for specialized AI processing
- Privacy Policy: cerebras.net/privacy-policy
AWS Bedrock & AWS Translate
- Purpose: Managed service for foundation models and neural machine translation
- Data Processed: AI model requests, responses, and text content for translation
- Privacy Policy: aws.amazon.com/privacy
Braintrust
- Purpose: LLM evaluation, monitoring, and experimentation
- Data Processed: AI model performance metrics and evaluation data
- Privacy Policy: braintrustdata.com/privacy-policy
Infrastructure and Hosting Services
AWS Lambda
Serverless compute for platform functions
AWS S3
Scalable object storage for files and assets
Render
API hosting, dashboard hosting, and Storybook hosting
Neon
Serverless Postgres database for scalable data storage
Render Redis (Valkey)
In-memory data store for caching and real-time features
Additional Services
E2B
Cloud sandboxes and code execution environments
Browserless
Browser automation for PDF generation
Firecrawl
Web scraping and content extraction
Exa
AI-powered search functionality
PostHog
Product analytics and session replay
BetterStack
Logging and monitoring
Resend
Transactional email services
Inngest
Event-driven serverless functions
Doppler
Environment variable and secret management
Data Security and Protection
Security Measures
- Encryption in Transit: All data transmission uses TLS/HTTPS encryption
- Access Controls: Role-based permissions and authentication systems
- Data Isolation: Project data isolated between different user sessions
- Regular Security Audits: Ongoing security assessments and vulnerability testing
Data Processing Principles
- Minimal Data Exposure: Only necessary data sent to third-party processors
- Ephemeral Processing: No persistent storage of user data in vendor systems
- Context Isolation: User data processed separately and securely
- Purpose Limitation: Data used only for specified, legitimate purposes
Incident Response
We maintain comprehensive incident response procedures to address any potential data breaches or security issues promptly and transparently.
Your Rights and Choices
Access and Control
- Data Access: Request copies of your personal information and platform content
- Data Correction: Update or correct inaccurate personal information
- Data Deletion: Request deletion of your account and associated data
- Data Portability: Export your workspace content and project data
Privacy Settings
- Sharing Controls: Manage who can access your projects and workspaces
- Collaboration Settings: Control real-time editing and commenting permissions
- Notification Preferences: Customize email and platform notifications
Opt-Out Options
- Analytics: Opt out of non-essential analytics and usage tracking
- AI Features: Disable AI-powered features and content generation
- Marketing Communications: Unsubscribe from promotional emails
Data Retention
Active Data
- Account Information: Retained while your account is active
- Workspace Content: Retained according to your workspace settings and usage
- Activity Logs: Retained for operational purposes and security monitoring
Deleted Data
- Account Deletion: Personal information deleted within 30 days of account closure
- Content Deletion: Workspace content permanently deleted according to retention policies
- Backup Data: Removed from backup systems within 90 days
International Data Transfers
Obvious and our third-party processors may transfer and process data internationally. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Standard Contractual Clauses: EU-approved contractual protections for data transfers
- Processor Agreements: Binding agreements with all third-party processors
Children's Privacy
Obvious is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify users of material changes through:
- Email Notifications: Direct notification to your registered email address
- Platform Announcements: In-app notifications and announcements
- Website Updates: Updated policy posted on our website with revision date