AI Agent Implementation Tracker

Map, score, and deploy AI agents across your customer operations — without breaking trust. Start with your lowest-risk, highest-volume processes (order status, FAQ responses), validate with a 4–8 week parallel run alongside your human team, then scale only when the data says yes. Includes a 16-field Process Automation Register, a Business Rules Log for IF/THEN/ELSE agent logic, and a phase-based Kanban board showing your full implementation portfolio from Mapped to Scaled. Built from Renan Serrano's AI agent framework — used to reach 70%+ autonomous ticket resolution while maintaining CSAT parity with human agents. Designed for founders, VPs of Operations, and CX directors who've been told to "add AI" but need a structured approach that proves ROI without risking customer experience.